Last Updated: November 13, 2025
Website: https://amug4u.com/
Email: rcrn@amug4u.com
1. Custom Product Policy
All mugs sold through A Mug For You are custom-made according to the customer’s uploaded design or personalized request. Because each item is made specifically for you, we do not accept returns, exchanges, or refunds once an order is placed.
2. Order Accuracy
Please double-check all uploaded designs, images, and text before submitting your order.
We print exactly as provided by the customer and cannot modify files once the order is confirmed.
3. Damaged or Defective Items
In rare cases of damage during shipping or a production defect:
Contact us within 48 hours of delivery at rcrn@amug4u.com.
Include your order number and clear photos of the item and packaging.
If the issue is confirmed as a manufacturing defect, we will provide a free replacement of the same design.
Refunds will not be issued under any circumstances.
4. Non-Refundable Situations
We cannot offer refunds or replacements for:
Spelling or design errors made by the customer.
Low-quality images uploaded.
Color variations between digital preview and final print (due to screen display differences).
Change of mind after production has started.
5. Contact
For any concerns regarding your order, reach out to us at rcrn@amug4u.com.
We’re happy to help resolve any legitimate production-related issues.
